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Types of e-Commerce

Learning Design Team

Created on April 21, 2023

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Transcript

Business-to-consumer (B2C)

Consumer-to-consumer (C2C)

Business-to-business (B2B)

Business-to-administration (B2A)

Consumer-to-administration (C2A)

Consumer-to-business (C2B)

B2B e-commerce is the electronic exchange of products, services, or information between businesses. It includes online directories, product, and supply exchange websites, and e-procurement interfaces. By 2023, B2B e-commerce is predicted to reach $1.8 trillion and account for 17% of B2B sales in the US alone.

Business-to-business (B2B)

C2A

B2A

C2B

C2C

B2C

B2B

B2C is the retail component of e-commerce where businesses sell goods, services, or information directly to consumers. With the proliferation of virtual stores and online malls, B2C has become a common way of conducting business, with Amazon being the most prominent player in the market.

Business-to-consumer (B2C)

C2A

B2A

C2B

C2C

B2B

B2C

C2C is an e-commerce model in which consumers trade products, services, and information online through a third-party platform. Examples of C2C platforms are online auctions and classified advertisements, with eBay and Facebook Marketplace being prominent examples.

Consumer-to-consumer (C2C)

B2C

B2B

C2A

B2A

C2B

C2C

C2B is an e-commerce model in which consumers offer their products or services online for companies to bid on and purchase, in contrast to the traditional B2C model. Examples include royalty-free image and media marketplaces like iStock and job boards.

Consumer-to-business (C2B)

C2C

B2C

B2B

C2A

B2A

C2B

B2A is online transactions between businesses and government bodies. E-services provided by businesses to government bodies have grown as e-government capabilities increase. They include legal documents, registers, social security, fiscal data, and employment-related products and services.

Business-to-administration (B2A)

C2C

B2C

B2B

C2A

C2B

B2A

C2A transactions are online interactions between individuals and government entities or public administration. While the government doesn't typically purchase goods or services from people, individuals commonly use digital methods for various purposes in the following areas: social security, taxes and health care.

Consumer-to-administration (C2A)

C2C

B2C

B2B

B2A

C2B

C2A