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JIRA 101
BCGU
Created on April 5, 2023
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JIRA 101
An introduction to a best-in-class F2B delivery management tool
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An Introduction to JIRA use cases
JIRA is heavily configurable and is often uniquely customized to fit the specific needs of a given team and/or project, which tend to fall within three broad categories that are supported by different functionalities covered in this walkthrough:
Manage the Team Managers use JIRA to inform resource allocation and optimally balance different objectives through visibility into both individual tickets and broader dependencies
Maintain a Backlog Teams use JIRA to build and maintain a shared and detailed record of finished and upcoming work representative of both short- and long-term goals through different item types
Track and Report Progress Teams use JIRA to measure metrics and summarize the status of the project as a whole and share this data with stakeholders across the organization
Continue
Maintaining a Backlog
First, we will cover flows within JIRA that enable F2B Delivery Pods to maintain best in class backlogs
Manage the Team Managers use JIRA to inform resource allocation and optimally balance different objectives through visibility into both individual tickets and broader dependencies
Maintain a Backlog Teams use JIRA to build and maintain a shared and detailed record of finished and upcoming work representative of both short- and long-term goals through different item types
Track and Report Progress Teams use JIRA to measure metrics and summarize the status of the project as a whole and share this data with stakeholders across the organization
Continue
Managing Delivery Teams
Now we will cover flows within JIRA that enable managers to coordinate work across delivery pods
Manage the Team Managers use JIRA to inform resource allocation and optimally balance different objectives through visibility into both individual tickets and broader dependencies
Maintain a Backlog Teams use JIRA to build and maintain a shared and detailed record of finished and upcoming work representative of both short- and long-term goals through different item types
Track and Report Progress Teams use JIRA to measure metrics and summarize the status of the project as a whole and share this data with stakeholders across the organization
Continue
Continue
Tracking and Reporting Progress
Now we will cover flows within JIRA that enable teams to evaluate and report the impact of their work
Manage the Team Managers use JIRA to inform resource allocation and optimally balance different objectives through visibility into both individual tickets and broader dependencies
Maintain a Backlog Teams use JIRA to build and maintain a shared and detailed record of finished and upcoming work representative of both short- and long-term goals through different item types
Track and Report Progress Teams use JIRA to measure metrics and summarize the status of the project as a whole and share this data with stakeholders across the organization
Continue
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Source: G2 Software Reviews
Additional links and job aides
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Working with Dashboards
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Create and configure issues
Atlassian JIRA community
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Work on and progress issues
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Manage your profile
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Work in JIRA Agile Projects
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Integrate issues and dev tools
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Learn about coming changes
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Search for issues in JIRA
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Work in old JIRA views
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Find and resume work
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Use JQL advanced search
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