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Balance Score Card

Guadalupe H H

Created on March 23, 2023

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Transcript

Balance Score Card and metric boards

Balance Score Card

Metrics Board

Is a document that translates your main business goals into metrics that can be measured on your website (and also the offline world).

  • Designed by Robert S. Kaplan and David P. Norton in 1992, it is a strategic dashboard whose objective is to consider all dimensions contributing to performance beyond simple financial measures.

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