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Effective Communication
safwaan patel
Created on March 3, 2023
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Transcript
Effective Communication
Safwaan Patel
Agenda
Communications styles Active listening Making it effective Summary
Communication styles
Communication can be split into 2 different categories
VERBAL
NON VERBAL
Talking
Shrugging your shoulders
Sending an email
Active listening
Cowboys and Indians activity
Question 1
Question 2
Question 3
Making everything effective
Respond
Introduce yourself Asking questions
Invite
Inform
Listen
Acknowledge
Show that you have been listening Verbal Nods
Be Present Be curious
Summary
- 2 methods of communicating- Verbal and Non-Verbal
- Listening is an important part of effective communicating
- Use the conversation cycle to ensure effective communication is a 2 way street