Registration Intake Required Scripts

Registration Intake Required Scripts

It is crucial that every caller hears the Privacy Act and Declaration of Eligibility statement and Demographics. The Privacy Act / Demographics is required by law and must be read to every caller who has NOT heard it on the recorded message.

Privacy Act

Demographics

Always verify that callers have heard the Privacy Act and Declaration of Eligibility statement and READ the Privacy Act and Declaration of Eligibility statement to all callers who have NOT heard it:

After you finish entering the applicant’s correspondence preference information, the Demographic Information tab appears.