CANVAS BUSINESS MODEL WINDOWS

Business Model Canvas

CustomerRelationships

Provide high-quality experiences, offer loyalty programs, and engage with customers through social media channels and on-flights.

Key Partners

Key Activities

Value Proposition

Customer Segments

Flight operations, marketing, sales, customer service, and aircraft maintenance.

HotelsCar rental companies Travel agents One World Paramount + Airbus Qatar Airways, American Airlines, Iberia, AerLingus, Japan Airlines, China Southern and Finnair

Safe and reliable air travel, with domestic, short-haul and international routes Aim to provide customers with a convenient, safe, and enjoyable travel experience.

Business travelers Premium and leisure travelers Frequent flyers

Channels

Key Resources

Aircraft, staff, technology systems, and partnerships with other airlines and travel companies.

Website, booking centers, travel agents, mobile app and online check-in services

Sale of air ticketsIn-flight services such as meals and entertainment, and baggage fees Sale of frequent-flier points and other travel-related products.

Costs associated with aircraft operations, fuel Staff salaries Marketing, and technology infrastructure

Cost Structure

Revenue Streams