Induction Module

Welcome to OUR Le Manoir family

index

4. Our Style Guide

1. About us

2. New Starter Journey

5. Essential Information

3. Expectations

ABout US

Garden to Plate

Our Bedrooms

Our Manor House

New Starter Journey

Probation Review

Company Induction

Welcome Day

Department Induction

Offer Pack

Le Manoir Immersive Day

Expectations

Starting a new job is daunting for anyone and so we are all here to support you every step of the way.In your first few weeks and months we ask you: - To have an open mind - Ask questions - Don't compare yourself to others - Take away one thing each day that you have learnt - Speak up about anything at all

Your Learning Journey

Style Guide

All Food Handlers

Shoes should be non-slip and ideally have reinforced toe-caps if you work in the kitchen areas. Kitchen and Pastry teams will be provided with safety shoes.

Food Handlers unless in a supervisory or manager position will be provided with a uniform. We ask that all uniforms are kept clean, tidy and well presented.

All legal HSE requirements should be adhered to.

Non - Food Handlers

Your appearance contributes to our success. If no uniform is provided please wear suitable business attire. Jackets should be worn in guest facing areas.

We ask that you wear tights or tight socks in black or natural colour.Simple, dark socks should be worn under trousers, coordinated with the uniform.

Shoes should be enclosed and professional. Slip resistant soles and heels are recomended. Dark belts should be worn with trousers, in keeping with the suit.

General APpearance

Make up should be natural and appropriate. Nails need to be clean and tidy. If you choose to wear nail varnish, it must be well maintained and not ostentatious. Nail decorations are not allowed. Tattoos must not be offensive in nature and facial tattoos are not allowed. Perfume or aftershave must not be overpowering. Personal hygiene is to be maintained whilst on shift. Jewellery to be kept to a minimum, i.e. one small earring per lobe, wedding band, a watch, one bracelet. Visible piercings on face, nose and tongue should not be worn. Your hair should be clean and tidy and tied back out of your face. Hair accessories should be minimal.

Facial Hair

We ask that facial hair is well trimmed, neat or alternatively that you are cleanly shaven. Moustaches should be well trimmed and not go over the top lip.

Essential Information

Holiday

Pension

Payroll

Our holiday year runs from 1st April - 31st March.All holidays must be taken and cannot be paid out or rolled over. Please notify your manager of any prebooked holiday.

We operate an auto-enrollment Pension Scheme which is managed by a company called Peoples Partnership. You will receive an email from People's Partnership on joining the company and you will be enrolled after 3 months

Our pay date is the last working day of each month. Our pay cycle is the 25th of the previous month to the 24th of the current month. (Slightly different for hourly pay)

OUr HR Team

Lauren Styles

Laura Coates

Sarah Powell

Claire Kerins-Mills

Payroll Adminstrator

HR & L&D Manager

Director of Human Resources

HR & L&D Assistant

We look forward to welcoming you to Le Manoir on your first day. If you have any questions in the meantime please email careers.mqs@belmond.com