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United Airlines 173

Claudia Teresa Cabez

Created on February 1, 2023

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Transcript

EV2

United Airlines 173

ESMT Case Study

On Dec. 28, 1978 United Airlines Flight 173 scheduled to fly from John F. Kennedy International Airport in New York City to Portland International Airport in Portland, Oregon, with a scheduled stop in Denver, Colorado, ran out of fuel while troubleshooting a landing gear problem and crashed in a suburban Portland neighborhood near NE 157th Avenue and East Burnside Street, killing 10 on board.

United Airlines 173

Group Work

  • Read the case (Canvas).
  • Discuss your insights on leadership and teamwork.
  • Next class, each group will give presentation with a summary of the case and the answer to the following questions.

Based on the traits of good leadership and team work:

  1. Evaluate the performance of Captain Mc Broom, Copilot Beebe and Second Officer Mendenhall. Describe their qualities and lack of abilities to handle the situation.
  2. How do you evaluate the performance of the flight attendants?
  3. What key factors from teamwork do you think were not taken into consideration that affected the crash?

fly safely!