Diploma Personal Profiles

Learner Profile

Skills and attitudes

Barriers to Learning

Other Info:

• Age: 60

• Occupation: Site Production Worker

• Location: Chesterfield
• Education: Up to GCSE's

• Has a very negative attitude towards learning. His favourite saying is, "it's too late to teach an old dog like me any new tricks."
• Feels his work day is too busy to learn new skills.

Dave Ainslop

Computer Skills

E-Learning Experience

General Literacy

Resistant to learn new things

Perception of Digital Learning

Goals

• Has a very hands on approach to the job.

• Likes to 'get the job done' and go home.

• Has no desire to progress in the job and is looking forward most to retirement.

• Prefers printed training handouts.
• Has always been resistant to using computers for training and thinks online learning is a waste of time.

Technology Considerations

• No access to PC/Laptop outside of work
• Has only used the computer at work a handful of times
• No access to smartphone
• Broadband and bandwith issues a work.
• Does not use social media

Bio:

An old fashioned production worker who has been working at the production site since he left school. Holds 40+ years of experience working at Sonoco.

Digital Learning Preferances

• None. Would prefer to stick to classroom training and printed handouts.

Learner Profile

Skills and attitudes

Barriers to Learning

Other Info:

• Age: 35

• Occupation: HR Officer

• Location: Chesterfield
• Education: MSc in Human Resources

• Has a very busy schedule each week with little time for anything else.
• Feels there is a big disconnect between production staff and office staff.

Kelly Dean

Computer Skills

E-Learning Experience

General Literacy

Resistant to learn new things

Perception of Digital Learning

Goals

Technology Considerations

• Wants online safety training for staff to meet minimum UK training regulations to avoid company litigation.

• To be a role model and exhibit safe work behaviour for employees to emulate.

• Digitally literate so would be open to asynchronous learning as it would mean she can complete it on her own time.
• Loves the modern touch and interactitivy of online learning.

• Tech savvy and confident using all types of software.
• Access to computer, smartphone and internet at all times.

Bio:

A driven senior level HR officer who has been working for Sonoco for five years. Her interests lay in driving business objectives among the workforce, assisting employees in any issues at work and combatting workplace sickness.

Digital Learning Preferances

• Would prefer blended learning to demonstrate to hourly staff that salaried staff are also keeping employee safety at the forefront of what they do.

Learner Profile

Skills and attitudes

Barriers to Learning

Other Info:

Carlos Cessar

Computer Skills

• Age: 33

• Occupation: Shift Supervisor

• Location: Chesterfield
• Education: Up to GCSE's

• Feels there are not enough hours in the day to be able to spend time on elearning.
• English is his second language although he reads and writes well in English.

E-Learning Experience

General Literacy

Resistant to learn new things

Perception of Digital Learning

Goals

• Has a very hands on approach to the job.

• To become the plant manager one day.

• Wants to gain as many qualifications and skills possible to keep moving up the ladder at this workplace.

• Open to using elearning preferably asynchronously.
• Major bandwith issues on site.
• No access to computer while on the job.
• Has completed a few elearning classes before.

Technology Considerations

• Is computer literate and knows how to use basic software.
• Has access to smartphone, computer and other mobile devices outside of work.

Bio:

Dedicated and knowledgeable shift supervisor. He joined the business as a temporary production worker 8 years ago and worked his way up to a more senior position.

Digital Learning Preferances

• Prefers very interactive online training with quizes and games and sounds.

Learner Profile

Skills and attitudes

Barriers to Learning

Other Info:

• Age: 30

• Occupation: Site Safety Coordinator

• Location: Chesterfield
• Education: Degree in Health and Safety

• Feels that not enough time is allocated to safety training while at work.
• Very busy schedule with lots of daily inspections that need to be conducted.

Jacob Bhule

Computer Skills

E-Learning Experience

General Literacy

Resistant to learn new things

Perception of Digital Learning

Goals

• Dedicated to reduce accident numbers through training and teaching.

• Would like to pioneer the shift from traditional safety training to more interactive ways of learning.
• Wants to reach a zero injury environment.

Technology Considerations

• Very receptive to the notion of online education.
• Believes that this will be successful in altering how safety training is seen.
• Eager to begin using e-learning to assist personnel.

• Bandwith issues while at work
• Computer literate and has used online elearning before.

Bio:

Fervently committed to changing the attitude of the site's workers so that they take a more proactive approach to health and safety. Since joining the organisation four years ago, Jacob has worked tirelessly to alter opinions and attitudes about safety training.

Digital Learning Preferances

Would love to use blended learning with audio, quizes and digestible information.