FEMA Web page & mobile app

Disaster Assistance

Download the FEMA App

The FEMA App and Official Web Page is your personalized disaster resource, so you feel empowered and ready to take charge of any disaster life throws your way.

Take Charge of Disasters

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INCLUSIVE DESIGN: An app for everyone.

APP Benefits:

The FEMA app is compatible with screen reader technology (Voice Over / TalkBack). The app follows federal accessibility requirements and also includes inclusive design principles such as consistent user interfaces, plain language and ALT text descriptions. To ensure the best screen reader experience, we recommend using iOS 11.0 and later and Android 5.0 and later.

PLAN: Learn how to prepare for common hazards quickly and easily.

Whether you’re experienced or just starting out, the FEMA App can help you learn basic preparedness strategies like how to create a family emergency communication plan, what to pack in your emergency kit, and what to do immediately after a disaster. Also you can get more information by texting 43362 (4FEMA).

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Text Messages from FEMA

Text messages from FEMA help people find disaster-related information with a tap of a button. Fast, reliable, and available 24/7 Free to use (data & message rates may apply). Sending STOP will automatically unsubscribe you from all lists. Message frequency may vary.

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PROTECT: Knowing when and how to protect yourself, your loved ones and your property during a disaster can make all the difference.

With the FEMA App, you can receive real-time weather and emergency alerts from the National Weather Service for up to five locations nationwide. It can also help you find a nearby shelter if you need to evacuate to a safe space.

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How can I download the FEMA App?

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RECOVER: The FEMA App gives you the tools you need to recover after a disaster.

The FEMA App is available for both Android and iOS. You can download the FEMA App on Google Play and on the Apple App Store. You can also download the app via text messaging. On an Android device, text ANDROID to 43362 (4FEMA); On an Apple Device, text APPLE to 43362 (4FEMA). To search for shelters near you, text SHELTER and your ZIP code to 43362 (e.g. Shelter 12345). You may look up shelters any time through the FEMA APP.

Find out if your location is eligible for FEMA assistance, find Disaster Recovery Center locations, and get answers to your most pressing questions. Instantly connect with FEMA’s disaster resources so you find the help that you need when you need it most.

FEMA Mobile Products

Assisting the Callers

HL Agents will guide the applicants in how to create an account,login and upload documents. These calls should NOT be transfer to Tier 2. If you receive a call of applicants having issues with passwords or need assistance with trouble shooting, we will need to contact the Internet Helpdesk (IHD) for DAC Accounts at (800) 745-0243. This number is located in the Important Phone Numbers / Websites List. For the complete information in how to guide applicants step by step, please use the Creating an Account and Uploading Documents to a Survivor’s DisasterAssistance.gov Account (SOP), located in the HSIN ART Page / IHP Basics / Applicant Inquiry

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Link

FEMA Web Page