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Hotel managing

ROSA MARIA FLOREZ FE

Created on January 3, 2023

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Transcript

Hotel managing

Scenarios at hotels

01 Chek -in

02 information on room rates

03 Location of facilities

Índice

04 The hotel bedroom

05 Problems and solutions

06 The check out

07 Leaving a message on the phone

The check-in

Sample dialogue

Tasks

Exchange Information of Room Rate

Sample dialogue

Location of facilities

sample dialogue

The Hotel Bedroom

Sample

Problems and solutions

Situation 3

Situation 2

Situation 1

Problems and solutions

Situation 5

Situation 4

Practice

The Check out

Sample

Leaving a message on the phone

Dialogues about taking messages

Expressions used to take messages

Expressions used on the phone

Thanks for your attention