HYPERCARE/POST GO-LIVE SUPPORT
STEPS
Reference the training material and FAQ
Contact your Super User/ BPO (except Ariba and Concur)
Super User list
Contact Service Desk
Generate a ticket with iCARE (former Service Desk).
For user access issues please connect with the Key user.
Key Users List
SAP HYPERCARE
Veolia USA Team
Created on December 28, 2022
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Transcript
HYPERCARE/POST GO-LIVE SUPPORT
STEPS
Reference the training material and FAQ
Contact your Super User/ BPO (except Ariba and Concur)
Super User list
Contact Service Desk
Generate a ticket with iCARE (former Service Desk).
For user access issues please connect with the Key user.
Key Users List