Visual guide_education

Visual Guide Youth Concert

I am going to attend a concert by the Orchestre symphonique de Montréal (OSM).

The concert will take place at the Maison symphonique. The Maison symphonique is located in Place des Arts.

I will attend the concert:

With my family

With my school

I want to know about:

The Maison symphonique

The concert

Leaving the hall at the end of the concert

Getting to the Maison symphonique

I will travel to 1600 Saint-Urbain Street:

By car

By metro

By bus

By taxi or paratransit service

The car can be parked under the Maison symphonique, in another parking lot, or on the street.

If the car is parked under the Maison symphonique, I can take the stairs or the elevator to reach Level 1 - "Salles de spectacles".

When I reach Level 1, I take the corridor to go to the Maison symphonique.

I get off the metro at Place-des-Arts station, on the green line. Then I follow the directions to Place des Arts.

At the stained-glass window, I turn right and go up the stairs into the corridor leading to the Maison symphonique.

I walk along the corridor. It can sometimes get quite windy in the corridor.

I walk along the corridor all the way to the Maison symphonique.

I tell the driver to drop me off at 1600 Saint-Urbain Street.

I take the stairs or the access ramp to enter the building.

Once inside, I can take the stairs or the access ramp. If I look up, I will see mirrors on the ceiling.

I will arrive right at the entrance to the Maison symphonique.

Many bus lines can take me to the Maison symphonique: 24, 55, 80, 125 and 129, as well as the express lines 465 and 480.

When I get off the bus, I walk toward the 1600 Saint-Urbain Street entrance.

I take the stairs or the access ramp to enter the building.

Once inside, I can take the stairs or the access ramp. If I look up, I will see mirrors on the ceiling.

I will arrive right at the entrance to the Maison symphonique.

I need my ticket to enter the Maison symphonique.

Ticket

OSM Concert

Stalls, Row M, Seat 2

I can use either a printed ticket or a digital one. The ticket says where I should sit in the concert hall.

As I enter the Maison symphonique, an usher will scan my ticket with a machine. The scanner might make a sound when scanning the ticket.

Here is a floorplan of the entrance hall. I can click on the picture to take a virtual tour.

I can leave my coat at the cloakroom or keep it with me.

There will be ushers to help me. They wear a uniform. I can ask them where to find the washrooms, water fountains, quiet zones, and my seat.

The Maison symphonique has several floors. I can take the stairs or go up the escalator or the elevator.

My seat is located:

At the Balcony level

At the Mezzanine level

At the Corbeille level

At the Parterre level

Here is a floorplan of the foyer at the Parterre level. I can click on the picture to take a virtual tour.

In the foyer of the Parterre level, there are many windows to see outside.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff that can answer my questions at the quiet area. They can give me noise cancelling headphones if the sound is too loud.

Here is a floorplan of the foyer at the Corbeille level. I can click on the picture to take a virtual tour.

In the foyer of the Corbeille level, there are many windows to see outside.

There are washrooms near the hall entrances. The toilets flush automatically. There is also a water fountain if I am thirsty

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff can answer my questions at the quiet area. They can give me noise cancelling headphones if the sound is too loud.

Here is a floorplan of the foyer at the Mezzanine level. I can click on the picture to take a virtual tour.

In the foyer of the Mezzanine level, there are many windows to see outside.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff can answer my questions at the quiet area. They can give me earmuffs if the sound is too loud.

concert hall

Here is a floorplan of the foyer at the Balcony level.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff can answer my questions at the quiet area. They can give me earmuffs if the sound is too loud.

Before the concert, I can wait in the foyer or go to my seat right away.

If I want to eat a snack, I must do so before entering the concert hall.

The Maison symphonique is a large concert hall. I can click on the picture to take a virtual tour.

Musicians arrive on stage and start playing their instruments to warm up (it sounds like this).

There's a quiz in French on the screen at the top of the stage while we wait for the concert to start. I don't have to take it if I don't want to.

I will hear a chiming sound twice. The first chime rings 8 minutes before the beginning of the concert. The second rings 2 minutes before. This is the sound I will hear.

To enter the hall, I go through wooden doors.

An usher will help me read my ticket and find my seat. The seat is just for me. On my ticket, the letter indicates my row, and the number, my seat.

The quiz stops.I hear a voice over the loudspeaker announcing the beginning of the concert. The lights will dim.

After the announcement, the musicians will tune their instruments (it sounds like this). The concert will begin.

The stage is where the orchestra plays music during the concert. I cannot go on stage. This space is for musicians and artists only.

I stay seated

I respect other people's space

I listen to the performance

I clap when the music ends

I do not drink in the hall

During the concert

I ask an adult before standing up

I do not eat in the hall

If I stand up, I make sure people behind me can still see the stage and the musicians.

There is no intermission during the concert. The concert lasts 60 minutes.

If the concert is too loud or if I need time to relax, I can go to the quiet area or the foyer with an adult.

The quiet area and foyer are located outside the hall. An usher can help me get there.

I can relax in the quiet area or the foyer. I will still hear the music coming from the hall a little bit. When I am ready, I can return to the hall to listen to the concert.

If I need to use the washroom during the concert, I can go with an adult. My seat will still be mine when I come back. An usher can show me where the washrooms are.

When the music ends, I can clap and cheer. When other people clap, it can get quite loud. If it gets too loud, I can cover my ears with my hands or put on noise cancelling headphones.

At the end of the concert, the musicians stand up and face the audience with the conductor.

I can clap and cheer at that moment to show them I enjoyed the concert.

At the end of the concert, I will stand up and leave the hall with an adult.

I can stay at my seat and wait a few minutes, so I can leave the hall when there are fewer people around.

Ushers are there to show me where the washrooms are and where the exit is.

Thank you for coming to hear the OSM. See you soon!

Have a question?Contact-us! By email: accessibilite@osm.ca By phone: 514 840-7914 Monday to Friday: 9am to 5pm

Credits

Texts and design: Marie-Claude Codsi and Mélanie Moura Photos: Pierre-Yves Picard - PY Studio Archival photos: Antoine Saito; Gabriel Fournier; Stéphane Brügger Creation of pictograms and maps: Caroline Hamel Bank of pictograms : Sergio Palao. Origin: ARASAAC (http://www.arasaac.org). License: CC (BY-NC-SA). Owner: Government of Aragon (Spain) Cover illustration: Mathilde Filippi Translation: Évelyne Ridyard

I want to know about:

The Maison symphonique

The concert

Leaving the hall at the end of the concert

Getting to the Maison symphonique

I will go to 1600 Saint-Urbain Street:

By school bus or charter bus

By metro

By city bus (STM)

By taxi or paratransit service

The bus to the Maison symphonique will pick me up at school.

The driver may drop me off on Maisonneuve Boulevard next to the Maison symphonique.

I will line up with my group and walk toward the Maison symphonique, located at 1600 Saint-Urbain Street.

Outside, security guards and police officers are there to help me get to the Maison symphonique.

I take the stairs or the access ramp to enter the building.

Once inside, I can take the stairs or the access ramp. If I look up, I will see mirrors on the ceiling.

The entrance to the Maison symphonique will be on my right. I will wait in line with my group to enter.

I get off the metro at Place-des-Arts station, on the green line. Then I follow the directions to Place des Arts.

At the stained-glass window, I turn right and go up the stairs into the corridor leading to the Maison symphonique.

I walk along the corridor. It can sometimes get quite windy in the corridor.

I walk along the corridor all the way to the Maison symphonique.

I will wait in line with my group to enter.

I tell the driver to drop me off at 1600 Saint-Urbain Street.

Outside, security guards and police officers are there to help me get to the Maison symphonique.

I take the stairs or the access ramp to enter the building.

Once inside, I can take the stairs or the access ramp. If I look up, I will see mirrors on the ceiling.

The entrance to the Maison symphonique will be on my right. I will wait in line with my group to enter.

Many bus lines can take me to the Maison symphonique: 15, 24, 35, 55, 80, 125 and 129, as well as the express lines 465 and 480

When I get off the bus, I walk toward the 1600 Saint-Urbain Street entrance.

Outside, security guards and police officers are there to help me get to the Maison symphonique.

I take the stairs or the access ramp to enter the building.

Once inside, I can take the stairs or the access ramp. If I look up, I will see mirrors on the ceiling.

The entrance to the Maison symphonique will be on my right. I will wait in line with my group to enter.

To enter the Maison symphonique, my teacher will tell the person at the entrance the name of my school. I do not need a ticket to enter.

The person at the entrance will tell us which floor we should go to and the name of the usher who will walk us there.

Here is a floorplan of the entrance hall. I can click on the picture to take a virtual tour.

There will be ushers to help me. They wear a uniform. I can ask them where to find the washrooms, water fountains, quiet zones, and my seat.

The Maison symphonique has several floors. I can take the stairs or go up the elevator. The escalator is closed.

My seat is located:

At the Balcony level

At the Mezzanine level

At the Corbeille level

At the Parterre level

Here is a floorplan of the foyer at the Parterre level. I can click on the picture to take a virtual tour.

In the foyer of the Parterre level, there are many windows to see outside.

The usher will tell me where I can eat my snack before entering the concert hall.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff can answer my questions at the quiet area. They can give me noise cancelling headphones if the sound is too loud.

Here is a floorplan of the foyer at the Corbeille level. I can click on the picture to take a virtual tour.

In the foyer of the Corbeille level, there are many windows to see outside.

The usher will tell me where I can eat my snack before entering the concert hall.

There are washrooms near the hall entrances. The toilets flush automatically. There is also a water fountain if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff can answer my questions at the quiet area. They can give me earmuffs if the sound is too loud.

Here is a floorplan of the foyer at the Mezzanine level. I can click on the picture to take a virtual tour.

In the foyer of the Mezzanine level, there are many windows to see outside.

The usher will tell me where I can eat my snack before entering the concert hall.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff can answer my questions at the quiet area. They can give me noise cancelling headphones if the sound is too loud.

concert hall

Here is a floorplan of the foyer at the Balcony level.

The usher will tell me where I can eat my snack before entering the concert hall.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is someone from the OSM staff can answer my questions at the quiet area. They can give me earmuffs if the sound is too loud.

When my group is ready to enter the hall, my teacher will inform an usher.

I will get in line with my group, and the usher will lead us into the hall.

To enter the hall, I go through wooden doors.

The usher will show me where to sit.

The Maison symphonique is a large concert hall. I can click on the picture to take a virtual tour.

Musicians arrive on stage and start playing their instruments to warm up (it sounds like this).

There's a quiz in French on the screen at the top of the stage while we wait for the concert to start. I don't have to take it if I don't want to.

The quiz stops. I will hear a voice over the loudspeaker announcing the beginning of the concert. The lights will dim.

After the announcement, the musicians will tune their instruments (it sounds like this). The concert will begin.

The stage is where the orchestra plays music during the concert. I cannot go on stage. This space is for musicians and artists only.

I stay seated

I respect other people's space

I listen to the performance

I clap when the music ends

I do not drink in the hall

During the concert

I ask an adult before standing up

I do not eat in the hall

If I stand up, I make sure people behind me can still see the stage and the musicians.

There is no intermission during the concert. The concert lasts 60 minutes.

If the concert is too loud or if I need time to relax, I can go to the quiet area or the foyer with an adult.

The quiet area and foyer are located outside the hall. An usher can help me get there.

I can relax in the quiet area or the foyer. I will still hear the music coming from the hall a little bit. When I am ready, I can return to the hall to listen to the concert.

If I need to use the washroom during the concert, I can go with an adult. My seat will still be mine when I come back. An usher can show me where the washrooms are.

When the music ends, I can clap and cheer. When other people clap, it can get quite loud. If it gets too loud, I can cover my ears with my hands or put on noise cancelling headphones.

At the end of the concert, the musicians stand up and face the audience with the conductor.

I can clap and cheer at that moment to show them I enjoyed the concert.

At the end of the concert, I will stand up and leave the hall with my group.

If my teacher asks me to, I will stay at my seat and wait a few minutes so we can leave the hall when there are fewer people around.

Ushers are there to show me where the washrooms are and where the exit is.

Thank you for coming to hear the OSM. See you soon!

Have a question? Contact-us! By email: accessibilite@osm.ca By phone: 514 840-7914 Monday to Friday: 9am to 5pm

Credits

Texts and design: Marie-Claude Codsi and Mélanie Moura Photos: Pierre-Yves Picard - PY Studio Archival photos: Antoine Saito; Gabriel Fournier; Stéphane Brügger Creation of pictograms and maps: Caroline Hamel Bank of pictograms : Sergio Palao. Origin: ARASAAC (http://www.arasaac.org). License: CC (BY-NC-SA). Owner: Government of Aragon (Spain) Cover illustration: Mathilde Filippi Translation: Évelyne Ridyard