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EQ- management

Лера Ерусланова

Created on November 22, 2022

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Transcript

The importance of EQ for modern leaders & managers

START

by Valeria Eruslanova, 416

  • Emotional intelligence
  • Goleman's 18 EQ competencies
  • High EQ
  • Low EQ
  • Summary

Agenda

Emotional intelligence

EQ is the capacity of recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.

Goleman's 18 EQ competencies

High EQ

foster safe environments

Feel comfortable

calculate risks

suggest ideas

voice the opinions

drive them forward

work collaboratively

Don't take things personally

Low EQ

noreliability

stressful environment

Feel nervous

fear

no Collaboration

aggressive

no productivity

suggest ideas

Summary