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COMPARATIVE PROCESS

Lauren O'Neill

Created on November 22, 2022

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Transcript

Coaching

Feedback

VS

Coaching should be used in the pursuit of achieving FUTURE goals.

Feedback should be used in the pursuit of seeking IMMEDIATE behavior change.

Feedback:

  • Reinforces appropriate behavior
  • Focused on past behavior.
  • Requires manager to have the answers.

Coaching:

  • Advocates for optimal performance.
  • Is future oriented.
  • Involves asking the right questions.

G R O W

S B I I

GOAL

REALITY

INTENT

IMPACT

BEHAVIOR

SITUATION

OPPORTUNITY

WAY - FORWARD

20%

26%

Coaching is a long term engagement.

Feedback is typically a one-time engagement.

Coaching requires asking the right questions.

Feedback requires being ddetailed and concise.

Coaching requires trust abetween both parties.

Feedback requires trust between both parties.