The Learning Enterprise Apprenticeship Offering

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BUSINESS SERVICES

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CLINICAL & HEALTH & SOCIAL CARE

LEADERSHIP & MANAGEMENT

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At The Learning Enterprise (TLE), we have achieved remarkable success and recognition as an Apprenticeship and vocational education provider. In October 2021, OFSTED graded us as OUTSTANDING, reflecting our high standards and quality of education. Our learner satisfaction rate stands at an impressive 100% as of January 2023, demonstrating the positive impact and fulfillment of our apprentices' experiences. Additionally, we are rated GOOD by our apprentices and EXCELLENT by our employers on findatrainingprovider.gov.uk, indicating strong approval and satisfaction from all stakeholders. Our delivery boasts a 100% pass rate year-to-date, highlighting the effectiveness of our training methods. We are also proud to be Neuro Inclusion Champions, ensuring our delivery is inclusive and supportive for all neurodiverse individuals.

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TLE Apprenticeships & Vocational Education

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Adult Care Worker Level 2

Adult Social Care Certificate Level 2

Leader in Adult Care Worker Level 5

Lead Adult Care Worker Level 3

Adult Care Worker Level 2

Senior Healthcare Support Worker Level 3

Healthcare Support Worker Level 2

Clinical & Health & Social Care

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14 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

To provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of their competence.

What are the programme outcomes?

This Level 2 Apprenticeship is ideal for anyone starting out as a health care assistant or support worker for the first time.

Who is the programme for?

Health Care Support Worker

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14 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

To provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of their competence.

What are the programme outcomes?

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. As experienced support workers, they carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner.

Who is the programme for?

Senior Health Care Support Worker

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Funding - The Learning and Development Support Scheme (LDSS) can cover full funding Awarding Organisation - Highfield Qualification Duration - 6 months Cost - £1500 plus VAT Starts - January 2025

Key Information

Key learning outcomes include: Person-centred care: Understanding and respecting individual needs and preferences. Safeguarding: Protecting vulnerable individuals in care settings. Medication and healthcare practices: Following agreed ways of working. Communication skills: Building effective relationships with service users, families, and colleagues. Mental health awareness: Recognising and responding to mental health needs.

What are the programme outcomes?

This qualification builds on the Care Certificate Standards, going further to provide a nationally recognised certification that:

• Establishes a consistent standard: Sets a reliable, professional level of competency for care workers.
• Supports career progression: Offers a strong foundation for career advancement in adult social care.
• Enhances quality of care: Equips your team to deliver compassionate and effective support.

Why choose this programme?

Adult Social Care Certifcate

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13 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

To provide leadership, guidance and direction at the frontline of care delivery and improve the health and wellbeing of those receiving care and support.

What are the programme outcomes?

This Level 2 Apprenticeship is ideally suited to frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.

Who is the programme for?

Adult Care Worker

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13 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

To provide leadership, guidance and direction at the frontline of care delivery and improve the health and wellbeing of those receiving care and support.

What are the programme outcomes?

This Level 3 Apprenticeship is ideally suited to frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.

Who is the programme for?

Lead Adult Care Worker

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21 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

This apprenticeship builds on the learner’s previous skills and knowledge in leadership and management, allowing to raise your professional profile within your organisation. Apprentices will develop learners' ability to lead, motivate, and inspire to drive better results. It focuses on core management techniques to provide practical leadership and operational management skills. They have a responsibility to ensure the service is safe, effective, caring, responsive to people’s needs, and well-led.

What are the programme outcomes?

This Level 5 Apprenticeship is ideally suited for an individual who has responsibility for managing community or residential-based services. This role has a large element of leadership, whether with other care workers and networks or in leading the service itself.

Who is the programme for?

Leader in Adult Care

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Healthcare Business Support Level 3

Customer Service Specialist Level 3

Customer Service Practitioner Level 2

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Buiness Service Apprenticeships

13 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

This apprenticeship provides the learner with the foundations of knowledge, skills, and behaviours within a customer service role, allowing them to adapt their communication at any level to achieve a positive outcome for customers externally and stakeholders internally.

What are the programme outcomes?

A Level 2 Apprenticeship is ideal for individuals across all sectors, environments and organisation types, not necessarily in a managerial position but with scope to influence change and improvements in service.

Who is the programme for?

Customer Service Practitioner

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13 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

This apprenticeship builds on the learner’s previous skills and knowledge in customer service, allowing them to adapt their communication at any level to achieve a positive outcome for customers externally and stakeholders internally. Apprentices will focus on honing their knowledge of the customer journey with a view to developing a deeper insight into their customers’ needs and wants. Individuals will work on the skills needed to provide a positive customer experience.

What are the programme outcomes?

A Level 3 Apprenticeship is ideal for individuals across all sectors, environments, and organisation types, not necessarily in a managerial position but with scope to influence change and improvements in service.

Who is the programme for?

Customer Service Specialist

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13 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

This apprenticeship builds on the learner’s previous skills and knowledge in administration, allowing them to adapt their communication at any level to achieve a positive outcome for stakeholders externally and internally. Apprentices will focus on their knowledge of the organisation and contribute to its efficiency through HR processes, IT skills and project management.

What are the programme outcomes?

A Level 3 Apprenticeship is ideal for an individual with a focus on adding value, and contributing to the efficiency of an organisation, through the support of multi-disciplined teams and functional areas, working across teams and resolving issues as requested.

Who is the programme for?

Healthcare Business Support

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Coaching Professional Level 5

Operations Manager Level 5

Team Leader Level 3

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Leadership & Management Apprenticeships

13 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

Apprentices will develop a range of essential management skills applied and refined in a real working environment. Build the leadership capability to motivate teams and influence with confidence. Gain a broad understanding of key management and leadership theory to underpin and support growth and performance.

What are the programme outcomes?

This Level 3 apprenticeship is ideally suited for colleagues taking their first step into line management, or those with some experience of managing a team or project. Roles you can progress into include service manager, team leader, project manager, practice manager, business development manager etc.

Who is the programme for?

Team Leader / Supervisor

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15 months on-programme practical period and 6 months end-point assessment window.

What is the programme duration?

This apprenticeship builds on the learner’s previous skills and knowledge in leadership and management, allowing to raise their professional leadership and management profile within an organisation. Apprentices will develop their ability to lead, motivate and inspire teams and individuals to drive better results. It focuses on core management techniques to provide practical leadership and operational management skills.

What are the programme outcomes?

This Level 5 apprenticeship is ideal for professionals who manage teams, departments or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy.

Who is the programme for?

Operations/Departmental Manager

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14 months on-programme practical period and 3 months end-point assessment window.

What is the programme duration?

A deeper understanding of yourself, development tools, and how they can be used to motivate, engage and empower yourself and individuals. You’ll know how to manage the coaching process within an organisational context and develop a coaching culture so that individuals can improve their performance and organisational productivity.

What are the programme outcomes?

This Level 5 apprenticeship is ideal for professionals who wish to use coaching as a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions.

Who is the programme for?

Coaching Professional

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