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Quiz Quality SAS 2025

Internal Communication

Created on October 25, 2022

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Transcript

UNABIZ Quality Quiz

What do you really know about quality ?

START

Question 1

The ISO 9001 standard regulates :

Organization & Management

Environment

Construction Site Safety

Rate of alcohol in beer

The ISO 9001 standard regulates the organization and management

The ISO 9001 standard is a guide for the management and organization of a company wishing to set up a quality management system for the continuous improvement of their customer's satisfaction and to provide compliant products and services

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Question 2

What is a process ?

A quality tool

A document describing actions

A means to transforming inputs into outputs

A product

Process

A process is a set of activities that interact to produce a result.

INPUT

OUTPUT

Activities

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Question 3

What is the process approach ?

To consider the organization as a series of interlinked processes

A set of procedures for external auditor

An approch allowing to establish a situational analysis

A way to set up a project structure

The process approach is at the heart of ISO's vision of a quality management system (QMS). The process approach takes into account the interaction between processes, as well as the inputs and outputs that bind them. The output of one process becomes the input of another.

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- The process approach is the elemental core of ISO’s view of a Quality management system (QMS). Thus, a QMS can be thought of as a single large process that avails many inputs to generate many outputs. - ISO 9001 promotes the process approach to managing an organization, and requires the QMS to consider the organization as a series of interlinked processes. - The process approach considers the interaction between these processes, and the inputs and outputs that tie these processes together. The output of one process becomes the input of another.

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Question 4

One of these is not a definition of the Unabiz quality objectives :

The objectives must be consistent with the quality policy

Must not be communicated

Must be monitored and followed

Goals must be measurable

ISO 9001 EXTRACT

The quality objectives must:

  • be consistent with the quality policy
  • be measurable
  • take into account the applicable requirements
  • be relevant to the conformity of products and services and the improvement of customer satisfaction
  • be supervised
  • be communicated
  • be updated as necessary

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Question 5

Only one sentence is a part of the Unabiz quality policy :

Countinuous improvement is necessary only to obtain the ISO 9001 standard

Meet customers needs and improve their satisfaction are the core of our purpose.

The involvement of Top management is optional in a quality approach

Only persons in charge of quality at Unabiz are the Quality Managers

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WELL DONE!

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