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Transcript

"PDCA" CYCLE

Check: monitor and measure processes and their results against policies, objectives, requirements, and planned activities. Report the results.

Do: implement what was planned.

Plan:

  • Establish objectives of the system and processes, and
  • the resources needed to deliver results in accordance with customer requirements and the organization's policies;
  • identify and address risks and opportunities.

Act: take actions to improve performance.