Top Tips - When to log a call
One
Don't
97-98%
FaM
Choose
log calls under 5 seconds
call at a time
calls logged
Finishing a Message
a diary
As we don't log calls under 5 seconds, your calls logged should sit at this %
If you have a genuine silent call or want to no message a call - select a diary before doing so
You can only take and log one call at a time
There is no need to log these calls, just wait until your next call comes through
Only log calls if RITA presents you with FaM
Print me
When to log a message - US
Training Team
Created on August 24, 2022
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Transcript
Top Tips - When to log a call
One
Don't
97-98%
FaM
Choose
log calls under 5 seconds
call at a time
calls logged
Finishing a Message
a diary
As we don't log calls under 5 seconds, your calls logged should sit at this %
If you have a genuine silent call or want to no message a call - select a diary before doing so
You can only take and log one call at a time
There is no need to log these calls, just wait until your next call comes through
Only log calls if RITA presents you with FaM
Print me