T3 Cultural Mentor Training

Cultural Mentor Training

T3 2022

Start

Housekeeping today!

Be active in answering questions

Pay attention and listen carefully

Have fun and interact with other mentors!

Be engaged with activities

Raise your hand and ask questions anytime! OR ask your questions at menti.com (code: 2659 4581)

Mentoring

Social Events

Supporting your mentees

Central Peer Mentor Training

Ice breaker!

Language Exchange Program

Cultural Mentee

Lunch

Event facilitation

In-house events and external request

Welcome Centre

Quick Activity!- step inside the circle

Instructions

First, form a big circle Then - PC Staff will read out a statement, if it's applicable to you - step inside the circle and see who is with you! Reform the circle for the next statement!

Mentoring

Ice breaker!

Social Events

Supporting your mentees

Central Peer Mentor Training

Language Exchange Program

Cultural Mentee

Lunch

Event facilitation

In-house events and external request

Welcome Centre

Supporting your mentee(s)

What's the process

Students apply to become a mentee

Mentor to send mentee an introducty email within 48 hous and cc cultural.mentor@unsw.edu.au

Mentor to set up a meeting with mentee within a week, to add the mentee(s) into the Teams chat and meet them at least TWICE a term

Students are matched according to their faculty/ country/ reason of application

Mentor receives matching email including details of the matched student

Mentors to upload meeting photos on the shared drive and update their time contributed in the logbook

How to write your introductory email

(or not to!)

Discuss in teams - what's good, what could be better! (8mins)

Email template B

Email template A

Hola Sam My name is Tom and I am matched as your Mentor for the coming term. Studying overseas and at uni can be very scary and confusing, but don't worry, I am here to help you. If you have any questions about enrolment, myUNSW, assignment, or anything, just shoot me an email and I will respond ASAP. You can also go to these websites where you can find all the information you need. I also strongly recommend you to join all the events at O-week ;) Especially the Coogee to Bondi Walk on 17th Sept where you can meet a lot of other students! 1. library.unsw.edu.au 2. https://nucleus.unsw.edu.au/en 3. https://www.student.unsw.edu.au/advisors 4. https://www.student.unsw.edu.au/orientation Please don't hesitate to contact me if you have any questions Cheers Tom

Dear Sam Congratulation on getting into UNSW! My name is Bonnie and I am matched as your Cultural Mentor. As a mentor, I will be guiding you through your first term and I am ready to answer any questions you have during the term. To start off - would you be available on 6 Sept 2022 for a quick meeting on campus? I can show you where your classes would be and it will be a great opportunity to know more about each other! We can also drop by the Welcome Centre for international students where you can get a quick briefing on everything you need to know about studying at UNSW. We also have a Teams Chat with all the other students, would you like to be added in? Please let me know and I can't wait to hear back from you! Cheers Bonnie

Special cohort

Things to keep in mind!

U18 Students They are under UNSW career arrangement They have a 10 pm curfew! If they want to stay somewhere else other than the registered accommodation - they need to notify the advisors!

Australian Award Students They are sponsored students They cannot change their degree or courses as they have an agreement with their local government!

FAQ

Step 1 Double check the email address is right

Step 1 Ask other mentors in the Teams Chat

What if my mentee(s) doesn't respond to my email?

Step 2 Try reaching out to them via Teams

Step 2 Refer mentee to suitable services

What if I don't know how to answer my mentee(s) question?

Step 3 Send a follow-up email in a week

DON'T Do not provide mentee(s) with answers if you are not sure the answer is correct

Mentoring

Ice breaker!

Social Events

Supporting your mentees

Central Peer Mentor Training

Language Exchange Program

Cultural Mentee

Lunch

Event facilitation

In-house events and external request

Welcome Centre

Language Exchange Program

What is it?

The Language Exchange Program

The program allows UNSW students in Australia to exchange language and cultural insights in a relaxed environment. Participants are matched with up to three students that speak their language of choice for reciprocal learning. Groups meet and exchange language skills weekly for a minimum of 90 mins.

Mentor's role

To motivate and provide direction

Connections

Promotions

Reminders

Mentors are responsible for 1. Connecting students within their group 2. Assisting students to set up their weekly meetings 3. (Optional)Attending the meetings if you are part of the group/ interested in the topic as well!

Mentors are responsible for Encouraging students to join the launch event, mid-term event and closing events

Mentors are responsible for 1. Reminding students of the meeting time, and materials to be prepared 2. Reminding students to fill in the end-of program survey

Choose either

or BOTH!

Difference in committement

vs

Cultural Mentee (1 to 4 students) Regular communication through a platform of choice Assist and support students where needed Meeting at least TWICE a term Meeting + admin time counted as AHEGS hours

Language Exchange Group (1-3 groups) Weekly communication through a platform of choice Lead and assist students in organizing meeting dates Admin + meeting time counted as AHEGS hours

Mentoring

Ice breaker!

Social Events

Supporting your mentees

Central Peer Mentor Training

Language Exchange Program

Cultural Mentee

Lunch

Event facilitation

In-house events and external request

Welcome Centre

Good job paying attention so far!

Just a little bit more!

Social Event Facilitation

Mark the dates

T3 event plan

Event Procedures and Logbook

01

Check your email and Teams messages regularly Mentee matching will be send out via email and some events spots are first come first served

02

Check your schedule before you sign up for events and find a replacement if you cannot commit to the event due to any reason.

03

Be proactive and cheerful during the event - approach students, generate conversations and connect students with one another

04

Wear appropriate clothing for events (no minishorts/ skirts, tank top or slippers). Wear UNSW branded clothing (if any) and comfortable shoes for off-campus events

05

Don't be late! Always be early to in-person events for briefing and at least 15mins early to online events for mic check!

Each event accounts for a different number of hours. You need to finish at least 20 hours to be eligible for AHEGS recognition and be able to proceed into the Senior Mentor role in 2023. The more active you are, the more likely you will get unique opportunities from us!

06

Logbook

for AHEGS recognition

Remember to update your logbook weekly

Event time

Meeting time

Admin time

Meeting photos

Duration of the event you attended/ facilitated (including duration of briefing)

Duration of the meeting(s) with mentee

Estimated time you spent during the week supporting mentee(s) via email/ messages or preparing for meetings

Make sure you take a screenshot/ photos everytime you meet with your mentee(s) and upload it onto the drive

Mentoring

Ice breaker!

Social Events

Supporting your mentees

Central Peer Mentor Training

Language Exchange Program

Cultural Mentee

Lunch

Event facilitation

In-house events and external request

Welcome Centre

Welcome Centre

Welcome Centre

The Welcome Centre is open from Mon 29 Aug to Friday 16 Sept 2022, 10am to 3pm. Mentors' main responsibility is to go through the arrival checklist with commencing students or students who are newly arrived in Australia.

Procedures

9:30am

Arrive for set up and briefing

Welcome Centre opens

General students approaching the Welcome Centre space

Students arriving from airport pick up

Mentors to introduce themselves and ask if students are 1. Commencing students 2.First time in Australia

Mentors to pick students up from UNSW drop off locations and bring students over to the Welcome Centre

No

Yes

Mentors to ask if students would like to store their luggage with us while they explore the campus

Mentors to go through the Getting Started Checklist with students

No

Yes

Mentors to introduce what's happening in the welcome centre and encourage students to fill in the lucky draw survey

Mentors to direct students to project assistant on duty

Mentors to keep track on number of students they assisted and enquiries from students throughout the day

3pm - 3:30pm

Welcome Centre close + pack down

Getting Started Checklist

Do you already have accommodation planned? Let supervisors on duty know if student doesn't have a place to stay. If they are U18 students and are planning to stay with their relatives, direct them to the advisor team. Do you know what's your Student ID and zpass? Students can find them in the offer letter! Do you know how to connect to University Wifi? Assist students if they don't know how to! Have you completed your enrolment? Direct students to the Nucleus if they have problem enrolling. Do you know how to log into myUNSW, Student email and Moodle? Explain it to them if they look lost! Do you know where to get your student card? Students have to book an appointment and bring their passports to the Nucleus Have you activated your OSHC? Medibank/ Allianz app ,either call or visit the centre Do you know about the ELISE quiz and Safety and Wellbeing course: ELISE is a course focused on research, plagiarism, referencing etc. Students need to complete the course before week 3 to be eligible to sit the final exam and to enrol for next term Have you signed up for International Student Welcome, and O-week events? Let them know what exciting things are happening during O-week! U18 must attend the Welcome and U18 Induction Day Do you want to sign up for peer support programs for continuing mentorship? Let them know who you are and why should they join peer support program!

10

Quick Activities!- Find your buddies!

Instructions

Take a card from the table and find someone else with the same category in 5 mins!

DON'T

1.Talk among yourself and with the mentors/ students you already know 2. Create a barrier for students to approach you 3. Make them feel alone and isolated

DO

1. Proactively approach students 2. Create and lead conversations 3. Connect students to each other 4. Make sure they leave the event feeling supported and cared for!

Know your boundaries

You are not a therapist nor an expert in problem solving

Assist students when you are ready

Sometimes listening is all you need to do

You are a student too and you have your own schedule

It's okay to set your own boundaries

We are all here to support you too!

You've done a great job!!

Any questions?

Mentoring

Ice breaker!

Social Events

Supporting your mentees

Central Peer Mentor Training

Language Exchange Program

Cultural Mentee

Lunch

Event facilitation

In-house events and external request

Welcome Centre

Lunch time - please come back by 1pm

Register for events and Welcome Centre via the logbook now!