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Build the Counter Script
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Created on June 13, 2022
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Transcript
Build the Script
COUNTERING OBJECTIONS
Click and drag to piece the conversation back together using what you know about Countering Objections. You'll be able to check your answer after 60 seconds. Light blue boxes are the customer, dark blue boxes are the agent. You can check your answer after 90 seconds. Good luck!
BUILD THE SCRIPT
ANSWER
"I don't know if a puppy is right for me right now. My kids are back in school and having a dog is a lot of responsibility."
"Is there such a thing?"
"Feeding them and cleaning their tank is also a great way to teach children responsibility without eating into their study and play time."
"That's all right. Do you need to call them right now?"
"You can tell them we have a discount right now on some of the tanks, perfect if you want to start small."
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"I get it, I have kids too and school is important. If you're worried about their free time, maybe you'd like a pet that doesn't take as much effort as a dog."
"Definitely! You can start with something small like a fish."
"They live in tanks, which can save space and clutter in your home."
"Maybe I should ask my spouse first..."
"Come back together and I can show you some of our most popular fish."