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(LGBTIQ+ People)
intentional inclusion of
in communication, community engagement and accountability
CDAC Network Policy & Practice Brief on Intentional Inclusion in CCEA
People with 
diverse SOGIESC
START
A guide on key entry points for humanitarian  organisations and practitioners

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Intentional inclusion of diverse SOGIESC

CDAC Network

Created on May 30, 2022

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(LGBTIQ+ People)

intentional inclusion of

in communication, community engagement and accountability

CDAC Network Policy & Practice Brief on Intentional Inclusion in CCEA

People with diverse SOGIESC

START

A guide on key entry points for humanitarian organisations and practitioners

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Organisations that undertake communication, community engagement and accountability activities can take steps to include people with diverse SOGIESC. This guide offers background and entry points for inclusion of people with diverse SOGIESC in:

  • Information ecology assessments
  • Two-way communication messages during crises
  • Feedback mechanisms
  • Collective approaches to CCEA
  • Countering rumours and misinformation
  • Local media support

  • Pre-emergency marginalisation in families, communities, institutions, public services, laws and other aspects of life that mean people with diverse SOGIESC often lack opportunities to build resilience in their lives and as a result, start from behind when a crisis happens.
  • Marginalisation during response in which direct and indirect discrimination lead to the exclusion of people with diverse SOGIESC from protection and aid distribution, and can lead to LGBTIQ+ people self-excluding due to expectations of violence and discrimination.
  • Marginalisation during recovery, return or resettlement which reinscribes and reinforces pre-emergency marginalisation and reduces opportunities to rebuild lives.

LGBTIQ+ people - or as we say people with diverse sexual orientations, gender identities, gender expressions and sex characteristics (SOGIESC) - have experiences before, during and after crises that justify far greater attention from needs and rights based humanitarian actors:

What is this guide for?

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Takes responsibility for reforming ways of working and supporting SOGIESC CSOs as allies

Provides support to SOGIESC CSOs to overcome power imbalances

Recognises the diversity of experience within people with diverse SOGIESC

Focuses on the shifting of social norms that underpin discrimination, violence and exclusion

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Requires persistence in the face of resistance

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A concerted effort and commitment across the organisation

What is intentional inclusion of people with diverse SOGIESC?

Local media support

Rumours & Misinformation

Collective approaches to CCEA

Feedback mechanisms

Two-way communication & messaging

Information ecology assessments

Explore the different ways that people of diverse SOGIESC can be intentionally included in CCEA.

Diverse SOGIESC inclusion in CCEA

Provide adequate support to CSOs

Partner with SOGIESC CSOs

Use diverse research methods

Considerations for data collection

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How can you do it?

If humanitarian organisations take a one-size-fits-all approach to information, it is likely that some people with fall through the cracks. Studies have shown that LGBTIQ+ people do not always trust or engage with local media - especially if those media outlets have histories of producing disparaging content.

Why is it important?

It means that organisations or collective PSEA mechanisms designing two-way communication and engagement take an intentional approach to understanding how information flows within communities of people with diverse SOGIESC.

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DIVERSE SOGIESC INCLUSION IN INFORMATION ECOLOGY ASSESSMENTS

Collaborate with trusted partners to test messages

Understand the context

Consider specific messagign for people with diverse SOGIESC

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How can you do it?

Information about safety and access to services is of great importance for people with diverse SOGIESC.

Why is it important?

In order to be inclusive, organisations need to take an intentional approach to providing and receiving information, and to engaging communities, that is accessible, respectful and relevant for people with diverse SOGIESC.

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DIVERSE SOGIESC INCLUSION IN COMMUNICATION & MESSAGING

Be honest about the extent to which you can address diverse SOGIESC needs

Understand preferences and challenges related to feedback processes

Consider access, safety and relevance of feedback mechanisms

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How can you do it?

In order to be inclusive, organisations need to take an intentional approach to designing and managing feedback mechanisms that are accessible and safe for people with diverse SOGIESC.

Some protection and humanitarian assistance may not be accessible for people with diverse SOGIESC, particularly if they need to go to physical locations that are unsafe, if they need to show identity cards that are denied to them because of their SOGIESC, or for other reasons. Aid may not be relevant to people with diverse SOGIESC if designed in ways that are heteronormative, cisnormative, endosexist or assume gender is binary. So there could be many reasons why people with diverse SOGIESC need to provide feedback.

Why is it important?

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DIVERSE SOGIESC INCLUSION IN FEEDBACK MECHANISMS

Do not 'out-source' all diverse SOGIESC work to CSOs

Regonise and address power imbalances that may exist

Establish which diverse SOGIESC CSOs work in the response area

Support diverse SOGIESC CSOs to engage in CCEA processes

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How can you do it?

The humanitarian sector's commitment to accountability to affected people requires engagement with all affected people, which may only be possible through diverse SOGIESC CSOs. Other commitments to localisation and participation also require equitable partnerships with local organisations and communities.

Why is it important?

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Organisations coordinating collective approaches or working within collective architectures need to take an intentional approach to addressing the rights, needs and strengths of people with diverse SOGIESC in those forums.

What is it?

DIVERSE SOGIESC INCLUSION IN COLLECTIVE CCEA APPROACHES

Share experiences of tracing and countering rumours that target people with diverse SOGIESC

Address negative and discriminatory rumours with CSOs and diverse SOGIESC communities

Include people with diverse SOGIESC as a targeted group in programme design and implementation

Identify harmful rumours and misinformation by engaging with CSOs and individuals within diverse SOGIESC communities

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How can you do it?

Organisations that focus on the impact of rumours in crises need to take an intentional approach to tracking and countering rumours that target people with diverse SOGIESC or that circulate within diverse SOGIESC informal networks.

Rumours, misinformation or disinformation within diverse SOGIESC communities may heighten distrust of accessing aid or specific organisations or disrupt the functioning of community-based response.

Why is it important?

What is it?

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DIVERSE SOGIESC INCLUSION IN RUMOURS & MISINFORMATION

Look beyond news reporting to identify and address stereotypes of people with diverse SOGIESC in drama and other programming

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Work with diverse SOGIESC CSOs to support their advocacy

Support journalists to gain insights into people with diverse SOGIESC

Understand how local media reports on diverse SOGIESC

Consider integrating specialised training on diverse SOGIESC for local media and journalists

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How can you do it?

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Organisations that work with or through local media in crises need to take an intentional approach to reporting content that treats people with diverse SOGIESC with respect and that is relevant to their information needs.

People with diverse SOGIESC may have limited trust in local media and may not use local media as a regular information source. If these media are being used for key crisis communication, people with diverse SOGIESC may not receive those messages and be left further behind. Local media organisations that repeat negative tropes aboutpeople with diverse SOGIESC may be more likely to spread rumours, misinformationor disinformation that cause harm.

Why is it important?

What is it?

DIVERSE SOGIESC INCLUSION IN LOCAL MEDIA SUPPORT

@sogiesc

@sogiesc

Edge Effect is a specialist diverse SOGIESC humanitarian and development organisation that supports people with diverse SOGIESC (aka LGBTIQ+ people) to access their economic, social and cultural rights, and do so with safety and dignity. Edge Effect does this by building a broader, deeper and more accessible evidence base to support humanitarian and development actors to engage safely and effectively with people with diverse SOGIESC, through training and organisational development, and programme design and implementation with humanitarian and development organisations and diverse SOGIESC CSOs.

CDAC is a network of more than 35 of the largest humanitarian, media development and social innovation actors – including UN agencies, RCRC, NGOs, media and communications actors - working together to shift the dial on humanitarian and development decision making – moving from global to local.

CDAC Network

CDAC Network

@CDACN

www.cdacnetwork.org

Follow us and learn more about our work

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