Group 4 Digital intelligence final

Institut Mines Télécom Business SCHOOL

Digital Intelligence Maturity in work Practices

Team members:

• CHICK Essence Ambe
• SKOURTI Sofia
• BOUTOUTAOU Rayan
• BENLARBI DELAI Yousra

ΜΑυ 2022

RoadMap

Background of study

Problem / objective

Methodology to conduct the study

Presentation of results

Recommendations/ Limitations

Conclusion

References

Background

Digitalization has transformed our way of thinking, feeling, and living, and its evolution is so dizzying that change, which was once the exception, has become the norm.

So, change management has emerged as a basic skill for people in the 21st century. But far more important than this is digital intelligence, which, to be developed, necessarily requires disruptive education.

Problem

Is labor equipped with the right mindset and skills to welcome technological changes in the workplace, and to maximize the benefits of the digital workplace?”

Objective

The objective of this paper is to prospect the right mindset and skills needed to welcome not only digitalization but also to leverage these technologies to maximize the benefit of such transformation in a workplace and stay competitive.

Methodology to conduct the study

• Processed answers from the three basic questions
• Ready to conduct outcomes

Methodology to conduct the study

Data collection

• March and April 2022, the period of the interviews
• 35 interviewees, over 35 years old
• Different characteristics: professional backgrounds, educational
• level, age, sex, nationality, level of seniority in company
• Qualitative research technique
• semi-structured interview for 20-30 minutes
• Face to face/ virtually

Three basic interviews parts

1. The worst experience at work with the use of digital tools
2. The best experience at work with the use of digital tools
3. The future and the expectations of each interviewee as regards the use of digital in work-life

Results

Results

Results

Results

The worst experience at work with digital

The best experience at work with digital;

• Bugging and lagging of systems that often disrupted operations

• Difficulty to switch from one application to another to perform the same task

• Biassed AI system

• Improvement of work efficiency,

• Eases control and information search,

• Understand their customers and better serve them,

• Make an informed decision,

• Facilitating remote working and virtual meetings.

The Future/expections of digital in work practices

• Applications that are robust, intuitive, and user friendly,

• Improve capabilities and flexibilit,
• Group all the functionalities that can be used in a single application,
• Secured and safe digital workspace,
• A good bandwidth Internet.

Recommendations Limitations

1. Design services /products: Very robust, intuitive, user-friendly, secured and more reality augmented
2. Training : build competencies and uppgrade skills to facilitate the change management process
3. Increase internet Bandwidth: Resilient internet to welcome new digital technologies and better user experience

Conclusion

The use of digital intelligence in companies plays a vital role in everyday work-life of employees nowadays.

The work and modern life is connected with technology and in most cases there are positive impacts.

References

1. Employees Interviews 2. Slides of course V2A "Digital Intelligence and Organizational Transformation"

Thank you very much for your attention