Hotel Dialog - Booking a Room

Listen

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 15. 16. 17.

Put the dialog in the correct order.

Hotel Booking

Hotel Conversation - Booking a Room by Phone

• This is a dialog for 2 people.
• One person is the receptionist, the other person is the guest.
• For each part, roll the dice and then say the dialog for that number.
• When you finish, change roles. (receptionist ↔ guest)
• Repeat the dialog.

Hotel Conversation - Part 1 - Receptionist

1. Bates Hotel, reservations desk, may I help you?
2. This is Bates Hotel reservations. How can I be of service?
3. Bates Hotel booking desk. How may I help you?
4. You've reached the Bates Hotel booking line. What can I do for you?
5. Reception, Bates Hotel. How can I help you?
6. Good morning, Bates Hotel, what can I do for you today?

Hotel Conversation - Part 2 - Guest

1. Hi, I'd like to reserve a room, please.
2. Good morning. Could I reserve one of your rooms, please?
3. Hello, I'd like to book a room.
4. Could I reserve a room, please?
5. Good morning, I'd like to make a reservation.
6. Hi. I need to make a reservation.

Hotel Conversation - Part 3 - Receptionist

1. Of course. What kind of room would you like?
2. Certainly. What sort of room do you need?
3. No problem. What type of room do you want?
4. Sure. What kind of room would you like?
5. That's fine. What kind of room are you thinking of?
6. OK. What sort of room do you have in mind?

Hotel Conversation - Part 4 - Guest

1. Just a single, please. For November 2nd.
2. I'd like a single room for the 2nd of November.
3. Iwant to reserve a single room for the night of November 2nd.
4. I need a single room on November 2nd.
5. Do you have a single room available on November 2nd?
6. A room for one person on the 2nd of November.

Hotel Conversation - Part 5 - Receptionist

1. Can I have your name, please?
2. Could you give me your name, please?
3. I'll need your name, please.
4. Under what name shall I make the reservation?
5. Yes, we do. What is your name, please?
6. A single room. Could I please have your name?

Hotel Conversation - Part 6 - Guest

1. My name is __________ __________.
2. It's __________ __________.
3. My first name is __________ and my last name is ___________.
4. Surname _____________, first name __________.
5. Of course. I'm __________ __________.
6. First name __________, last name __________.

Hotel Conversation - Part 7 - Receptionist

1. How long are you planning on staying?
2. For how long would you like the room?
3. How many nights would you like to stay?
4. And how long will you be staying?
5. Could you tell me how long you plan to stay?
6. And what day will you be checking out?

Hotel Conversation - Part 8 - Guest

1. I'll be staying for two nights.
2. I'd like the room for two nights, please.
3. Just two nights.
4. I'll be staying until the 5th.
5. I'll be there for two nights.
6. I'll be leaving on the 5th.

Hotel Conversation - Part 9 - Receptionist

1. OK, your room is reserved. Thank you for calling.
2. Your room is booked. Thank you for choosing Hotel Luxury.
3. That's November 2nd for two nights. Thank you for your reservation.
4. We look forward to seeing you on November 2nd. Thanks for calling.
5. A single room for two nights on November 2nd. Confirmed, have a great day.
6. Thank you for calling, we'll see you on the 2nd.