WHEEL QUIZ

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chatter WHEEL

0 POINTS

FOR 25 POINTS

Which is the best example of expressing empathy?

I am so sorry to hear that your Mahogany Teakwood 3-Wick Candle arrived damaged. I'm happy to fix this.

I remember that delicious scent. Would you like something similar?

I’m sorry about that. Let’s get you another.

25 POINTS

RIGHT!

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25 POINTS

FOR 100 POINTS

Which statement is most likely to come from a fragrance friend?

Did you notice the special we have this month? Here, have a look.

What scents would you like?

We have some delicious fruity fragrances for you! Cucumber Melon is my favorite. I know you’ll love it too.

125 POINTS

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125 POINTS

FOR 75 POINTS

Which example is NOT assuming the sale?

Which fragrances would you like to try?

How many would you like at this price?

Shall I add this to your cart?

200 POINTS

RIGHT!

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200 POINTS

FOR 250 POINTS

What is least likely to inspire your customer?

Your personal testimonial

Your knowledge of the product history

Your customer’s buying history

450 POINTS

RIGHT!

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450 POINTS

50 POINTS

FREE SPIN!

500 POINTS

FOR 500 POINTS

A customer asks about a product you’ve not tried yet. How do you respond?

I’m sorry, I don’t know much about that yet, but here’s the information page.

Here’s what people are saying about it. Customer Reviews

You know you can’t go wrong with our products. I say you try it.

1000 POINTS

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Pet

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1000 POINTS

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Choose your prize:

Pet

Box

Travel

1000 POINTS

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Choose your prize:

Box

Pet

Travel

1000 POINTS

THE BOX IS EMPTY

CONGRATULATIONS!

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Pet

Box

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