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Plan Success

Jose J

Created on December 31, 2021

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Transcript

Presentation Plan Success

Jose Luis Junco Villadiego

Empezar

Agenda.

KPIs

Stakeholder

Objective

Progress& Success

Objective

The objective of this presentation is to show the success of the plan, taking into account stakeholder involvement, KPI measurement and effectiveness.

Stakeholders.

Stakeholders.

Below we'll find a small definition and description of each stakeholder and how they will influence the training processes.

HR

WFM

Training

QA

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KPIs.

Key Performance Indicators.

20 min

2%

>90%

65%

10

AHT

ABS

ADH

NPS

SPD

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Plan Progress and success.

Training

0-30

0-60

0-90

60 days after being certificated in production

90 days after being certificated in production

30 days after being certificated in production

From the 1st day of PST to the last day of production stage

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Success begins with can,.........failure begins with can't.

- Billy Cox

¡Thank you!