The Single Point of Contact (SPOC) Process
Hover over the icons to read more
A referral is made into domestic abuse support services
SPOC risk assesses the referral and allocates to the appropriate service
BCWA
Other abuse services
IDVA service
Refuge - out of Dudley area
The individual is contacted. A more in depth risk assessment and tailored support plan is completed.
SPOC
High Risk
Medium Risk
Standard/low Risk
Group work
Group work
CHADD
Refuge accommodation
Community outreach
SPOC process
Black Country Women'
Created on December 16, 2021
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Transcript
The Single Point of Contact (SPOC) Process
Hover over the icons to read more
A referral is made into domestic abuse support services
SPOC risk assesses the referral and allocates to the appropriate service
BCWA
Other abuse services
IDVA service
Refuge - out of Dudley area
The individual is contacted. A more in depth risk assessment and tailored support plan is completed.
SPOC
High Risk
Medium Risk
Standard/low Risk
Group work
Group work
CHADD
Refuge accommodation
Community outreach