Want to create interactive content? It’s easy in Genially!
MAKING HOTEL RESERVATIONS
sergferval
Created on October 30, 2021
How can front office staff deal with making hotel reservations? Have a look at this infography now!!!
Start designing with a free template
Discover more than 1500 professional designs like these:
View
HR Organizational Chart
View
SWOT PRO
View
Branching diagram
View
Fishbone Diagram
View
Puzzle Diagram
View
Gear Diagram
View
Square Timeline Diagram
Transcript
How to make a hotel reservation
CFGS de Gestión de Alojamientos Turísticos (GAT) Módulo de Inglés
Training task: get your oral comprehension better!
Introduction. AVAILABILITY.
Determine client's needs - dates, number of guests, number of rooms, room types and check availability
Verify Guest's identity
You must ask for some kind of identification aand request any necessary data
CREATE A REGISTRATION RECORD
You must double-check details of the confirmation option taken. Establish a payment method.
ASSIGNING ACCOMMODATION
Assign a unit of accommodation and issue room keys or access code.
Handle special requests
Inform about services and facilities in the hotel and also about the cancellation policy. Close the conversation.
Watch this video now!!
Making a hotel reservation by Sergio Fernández Valero is licensed under CC BY-NC-ND 4.0