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Slowness Drag & Drop Game

Rania emam

Created on October 8, 2021

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SLOWNESS

You only have X Min.

Drag and Drop the steps in the correct order.

Customer has slowness in: Download

Check download rate : Not Accepted

Restart port

1st hop > 1ms

Trace Google from customer side

Check download rate : Not Accepted

Problem still the same

Inform customer that it is CPE problem

Check Download Rate with Safe Mode With Networking : NOT Accepted

Ping google IP:acket Loss: Less than 20%