The Secret to Giving Great Feedback
4 Elements
Data Point
The Micro-Yes
Show Impact
End on a Question
Shows exactly how that data point impacted you. This steps gives a sense of meaning and logic between the points which is something the brain really craves!
Creates commitment rather than just compliance. Makes the conversation no longer a monologue, but a joint problem solving situation.
Name specifically what you've seen or heard. Avoid blur words that are NOT specific by being clear on 'what' the person needs to increase or diminish.
A pacing tool that lets the brain know feedback is coming. By asking whether I want feedback I can say yes or no; which creates buy-in and a feeling of autonomy.
The secret to giving great feedback
Ashley Emerson
Created on September 1, 2021
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Transcript
The Secret to Giving Great Feedback
4 Elements
Data Point
The Micro-Yes
Show Impact
End on a Question
Shows exactly how that data point impacted you. This steps gives a sense of meaning and logic between the points which is something the brain really craves!
Creates commitment rather than just compliance. Makes the conversation no longer a monologue, but a joint problem solving situation.
Name specifically what you've seen or heard. Avoid blur words that are NOT specific by being clear on 'what' the person needs to increase or diminish.
A pacing tool that lets the brain know feedback is coming. By asking whether I want feedback I can say yes or no; which creates buy-in and a feeling of autonomy.