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The secret to giving great feedback

Ashley Emerson

Created on September 1, 2021

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Transcript

The Secret to Giving Great Feedback

4 Elements

Data Point

The Micro-Yes

Show Impact

End on a Question

Shows exactly how that data point impacted you. This steps gives a sense of meaning and logic between the points which is something the brain really craves!

Creates commitment rather than just compliance. Makes the conversation no longer a monologue, but a joint problem solving situation.

Name specifically what you've seen or heard. Avoid blur words that are NOT specific by being clear on 'what' the person needs to increase or diminish.

A pacing tool that lets the brain know feedback is coming. By asking whether I want feedback I can say yes or no; which creates buy-in and a feeling of autonomy.