Delta Hotel

DELTA HOTELS

By Marriott International

Contents

1. Our Team

8. Types of Room.

2. Hotel Description

9. Hotel Amenities.

3. Locations

10. Tourist places

4. History

11. Service standards

12. Marriott Bonvoy Program

5. Timeline

6. Delta Hotel by Marriott, Toronto

13. References

7. Customer Profile

Our team

Rohan Vohra

Daniel Blanco

Dariella Guardiola

Colombia, age 35, Manager and cook.

Chile, Age 26,Cruise ship Tour Guide

From India, Age 26 ,Bake.

• Canadian Brand founded in 1962 in British Columbia
• It has been managed by Marriott international since 2015.
• 4 Stars Hotel.

• Its corporate office is located in Toronto.

Delta Hotels by Marriott Toronto Airport & Conference Centre. (n.d.). [Photograph]. https://www.booking.com/hotel/ca/international-plaza-hotel.html

Locations

• 6 Across Europe

• 43 in USA
• 39 in Canada

1 midscale hotel in China

• 1 in The United

Emirate States

• Rivera Maya, Mexico

(First all-inclusive Delta Hotel. Being built. Expected to open in 2023. )

History

Business Watch, 1987

• June 1962 in Delport BC.
• William Pattison
• The Delport Inn

Newman, P. (1987, August 3). Delta’s spreading welcome mat. Business Watch. https://archive.macleans.ca/issue/19870803#!&pid=34

1999

1975

1962

Canadian Pacific Hotels owned 24 Delta Hotels and acquired The Fairmont Hotels and Resorts

Delta entered the Toronto market

Delport BC.William PattisonThe Delport Inn

2007

1988

1965-1967

Driver Development, a Vancouver company bought several Hotels from Delta Properties

British Columbia Investment Management Corporation acquired Delta and in 2013 the portfolio consisted of 40 properties, 31 were managed and nine were franchised.

Delta Hotels is bought by the Realstar Group of Toronto

Delta hotel Lobby, Toronto

Delta Hotels by Marriott Toronto Airport & Conference Centre. (n.d.). [Photograph]. https://www.booking.com/hotel/ca/international-plaza-hotel.html

2015

Marriott International bought the chain and the international expansion began in Shanghai, Frankfurt and Dubai.

Delta Hotel By Marriott, Toronto

• 541 Rooms
• 26 Suites

https://www.cvent.com/venues/toronto/hotel/delta-hotels-toronto/venue-9d163aa2-c2c8-478d-88fa-245330d3c0bc

Customer Profile

Families

• Comfortable and spacious rooms suitable for families with kids. If more than 4 guests in the family Delta Hotel provides inter connecting room.

• Recreation facilities like swimming pool and Fitness Center

• Rooms with fully equipes Kitchen.

Family in outdoor swimming pool. (n.d.). [Photograph]. http://worldtraveland.com/blog/choosing-hotels-for-family-holidays/

Kitchen in Large room, Toronto Delta Hotel. (n.d.). [Photograph]. https://www.marriott.com/hotels/hotel-photos/yyzda-delta-hotels-toronto-airport-and-conference-centre/

Rooms suitable

GO

Room tour

• Guest room, 2 Queen :

this room consist of 2 queen size bed. This room is best for family of 4. cribe provided to family with baby.

• Family Suite :- 1 bedroom with king size bed and sofa bed in the hall with fully equipped kitchen.

This can occupy only 3 people

• Luxury Suite :-

1 bedroom with king size bed and sofa bed in the hall with fully equipped kitchen. Maximum occupancy 4

Restaurant

Delta Hotel by Marriott, Toronto has 2 resrturants which are operated under one brand Called SOCO.

Soco KItchen: offers cozy brunches to work lunches, the relaxed SOCO Kitchen is the perfect spot for friends and family

SOCO Kitchen & Bar Roof Top: Unwind after work or before a game with delicious food and 60 Canadian whiskeys to choose from. With amazing skyline view of Toronto

Touristic Attractions in Downtown Toronto

CN Tower :- 114 stories building with 360 degree view of Toronto from top floor . Its only 6 mins walk from the Hotel.

Water front :- its has wonderfull view of Lake Ontario and Toronto island. it is 10 mins walk from the Hotel . and ferry for Toronto island ca be taken from water frot.

Ripley's Aquarium : an amazing experince of sea life. Just 1 mins walk from hotel

Recreation & Fitness

Indoor Swimming Pool unwind with a refreshing swim in our heated indoor pool.

Fitness center :- world class equipment’s and provides fitness classes

Service Standards

Guest Oriented

01

02

Pursuing Excellence in Hospitalitity

03

Embracing Change

Acting With Integrity

04

Marriott Bonvoy Program

REQUIREMENTS AND POINTS BY STATUS LEVEL

https://livefromalounge.com/marriott-bonvoy-official-announcement/

• Free Nights
• Rooms upgrade
• Free passes to national parks
• Welcoming gifts`

• Merchandise

According to new research… (How to Earn Marriott Bonvoy Rewards Points, 2021).

Conclusion

• Delta Hotels by Marriott is a 4 star Hotel brand with a guest oriented service.

• There are over 90 Delta Hotels across North America, Europe and Asia.

• The bonvoy program is an excelent way to attract and retain customers.

References

Archive.macleans.ca. (1987, August ). Retrieved from archive.macleans.ca: https://archive.macleans.ca/issue/19870803#!&pid=34delta-hotels.marriott.com. (n.d.). Retrieved from delta-hotels.marriott.com: https://delta-hotels.marriott.com/about-delta-hotels/hotel-development.marriott.com. (n.d.). Retrieved from hotel-development.marriott.com: https://hotel-development.marriott.com/brands/delta-hotels/news.marriott.com. (n.d.). Retrieved from news.marriott.com: https://news.marriott.com/brands/delta-hotels www.costar.com. (n.d.). Retrieved from www.costar.com: https://www.costar.com/article/8421425www.hospitalitynet.org. (n.d.). Retrieved from www.hospitalitynet.org: https://www.hospitalitynet.org/brand/23000139/delta.html www.marriott.com. (n.d.). Retrieved from www.marriott.com: https://www.marriott.com/hotels/hotel-rooms/yyzdl-delta-hotels-toronto/ www.marriott.com. (n.d.). Retrieved from www.marriott.com: https://www.marriott.com/hotels/fact-sheet/travel/yyzdl-delta-hotels-toronto/ www.marriott.com/culture-and-values. (n.d.). Retrieved from www.marriott.com/culture-and-values: https://www.marriott.com/culture-and-values/core-values.miwww.marriott.com/hotels/hotel-reviews. (n.d.). Retrieved from www.marriott.com/hotels/hotel-reviews: https://www.marriott.com/hotels/hotel-reviews/yyzda-delta-hotels-toronto-airport-and-conference-centre/ www.marriott.com/hotels/local-things-to-do. (n.d.). Retrieved from www.marriott.com: https://www.marriott.com/hotels/local-things-to-do/yyzdl-delta-hotels-toronto/www.valuepenguin.com. (n.d.). Retrieved from www.valuepenguin.com: https://www.valuepenguin.com/travel/how-to-earn-marriott-bonvoy-points

Thank you!