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Call Flow Activity
jccasagan
Created on March 26, 2021
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Transcript
Click here to draw >
Link the Script
- A - D
- B - C
- C - A
- D - B
Link the appropriate scripts to the Call Flow steps.
The solution will appear in 70 seconds
"Let us go ahead and process the payment."
Opening
"Thank you for calling Nurses Service Organization, Have a great day!"
Gathering Information
Solutions Delivery
"May I have your policy number?"
"Thank you for call ing Nurses Service Organization, how may I be of assistance?"
Closing