Customer Service Expressions
Useful English phrases for helping unhappy or impatient customers over the phone
Calm down a customer when an isue apear
Use sentences like: Im doing everything i can I will keep you updated
Use sympathy to get closer to the customer
I understand your frustration Bear with me and i will take care of it (ASAP) We´ll have this sorted out soon I appreciate your patiente Thanks you for waiting
Sentences after the resolution
If there´s anything else i can do, let me know Don´t hesitate to ask if there´s anything else you need If you need anything further , I´ll be here
Here is a video that can help you
www.genial.ly
Customer Service Expressions
Rubén Ródenas
Created on February 25, 2021
Learn useful English phrases for helping unhappy or impatient customers over the phone
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Transcript
Customer Service Expressions
Useful English phrases for helping unhappy or impatient customers over the phone
Calm down a customer when an isue apear
Use sentences like: Im doing everything i can I will keep you updated
Use sympathy to get closer to the customer
I understand your frustration Bear with me and i will take care of it (ASAP) We´ll have this sorted out soon I appreciate your patiente Thanks you for waiting
Sentences after the resolution
If there´s anything else i can do, let me know Don´t hesitate to ask if there´s anything else you need If you need anything further , I´ll be here
Here is a video that can help you
www.genial.ly