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GBE 7.16 2018

Juan Currea

Created on December 12, 2020

LEVELS OF FORMALITY

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Transcript

16

compare different levels of formality in communication

Passive Voice

Conjunctions

Common words

Short phrases

informal

formal

Full words

Uncommon words

Active Voice

Contractions

Long phrases

PASSIVE VOICE

WHEN?

1. a card to a close friend 2. a contract 3. a second payment reminder letter 4. a warning letter to a member of your staff 5. an email to a colleague you know well

17

Control the tone of your message

POSITIVE LANGUAGE

NEGATIVE LANGUAGE

BAD NEWS

GOOD NEWS

Thank you