UM Technical Requirements & Support

UM Technical Requirements& Support

UM Technical Requirements

• Students are required to have access to UM Learn and Zoom.
• These online learning platforms use a number of different technologies that require a modern computer and Internet access.
• Students must verify that they meet the following technical requirements:

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UM Learn Technical Requirements

1. Computer with Windows 8, 10, or Mac OS 10.11 +

• Latest Version of either Firefox, Chrome, Safari, or Edge browsers
• JavaScript and cookes enabled
• Adobe Flash Player version 26 or greater installed

2. Run a system check to verify that your system is configured properly at the link below:

Link

3. Broadband Internet access (minimum bandwidth of 512 Kbps)

4. Speakers or headphones

5. Microphone

Zoom Technical Requirements

System Requirements for PC, Mac & Linus

• An Internet connection - broadband wired or wireless (3G or 4G / LTE)

• Speakers and a microphone - built-in or USB plug-in or wireless Bluetooth

• A webcam or HD webcam - built-in or USB plug-in

• Or, a HD cam or HD camcorder with video capture card

Further requirements can be found at the link here:

Link

UM Technical Support

The IST Service Desk provides University of Manitoba students with information and assistance with:

• Email
• Password Resets
• Supported Software
• Wired & Wirless Network

UM Technical Support

If you have any technical issues, please contact the Information Services and Technology (IST) Service Desk.

To contact the IST Service Desk:

Phone: 204-474-8600Chat: Click Email: Servicedesk@umanitoba.ca