Sage ZA Support Portal SBCPP

Renewals and Accounts

Sage Business Cloud Payroll Professional

Access and update details on your accounts with Sage

Renewal queries

Statement & Account queries

Product Support

Sales

Discover what's new and stay up-to-date:

Add additional features to enhance your product in line with the growth of your organisation

What's New

Latest software version

Increase the number of employee license

Follow up on existing query

Announcement, News and Alerts

Add additional modules

Known Issues

Training

Support Platforms

Search on Sage City

Gain expertise in your processes and use your software to its full potential

Sage Knowledgebase

Ask Pegg

Book training or seminar

Live Chat

Sage City

Book a consultation

Consulting

Follow up on consultation

Choose a different product

Sage Business Partners offer consultation services to assist with setting up your software and improving your processes

Submit case online (webform)

Book a consultation

What's New

Sage Business Cloud Payroll Professional

Discover what's new and stay up-to-date:

What is currently trending on Support?

Find out more

"File does not exist" error when printing payslip, exporting reports or flexi imports

Find out more

Sage City Year-end Centre - all the information you need to assist with your Annual Reconciliation submission

Reset Users: How do I resolve a "Status 93" or "Status 99" error when processing my paroll?

Find out more

What is the submission deadline for the Annual reconciliation submission?

Visit SARS website

Validation errors: Where can I find possible solutions to all IRP5/IT3a validation errors?

Find out more

Import errors: Where can I find possible solutions to all known SARS e@syFile IRP5 import errors?

Find out more

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Sage City is the place to ask questions, share tips and ideas, get practical advice and all the breaking news.

Includes:

• How to guides
• Resolve errors

Latest software Release

Known Issues

What's trending

How do I search

Blah blah blah....

Print existing Access Control

Download Instructions for Release 5.1a

Invite Users

Updload payroll data

Submit query

Import Test Run into e@syFile

Setup Global Access Control

Make a backup

Download

Got a question? Ask the Sage City community

Search our knowledgebase for solutions

Send us details of your enquiry to assist

Provide us with as much details as possible to evaluate and resolve your enquiry

How to do an ETI Take-on: Steps to make changes to ETI History

Sage Business Cloud Payroll Professional

Sage 200c VIP Sage VIP

Sage 200c VIP | Sage VIP : What's trending

Blah blah blah....

Print existing Access Control

Download Instructions for Release 5.1a

Invite Users

Updload payroll data

Guidelines how to make a Full System Backup

Enterprise Management

Import Test Run into e@syFile

Setup Global Access Control

Make a backup

Select an option below

Sage 200c VIP | Sage VIP : Submit a query

I want to increase my employees

Suggestions and compliments (Customer Care)

I want to book a training session or seminar

I need a renewal (ALF) code

(Max Employees)

I need assistance on the product

I am interested in additional modules

I want to book or follow up on a consultation

I have a query on my invoice / statement

Sage 200c VIP | Sage VIP : Submit a query

Blah blah blah....

Invite Users

Process Leave

General Payroll Query

Download Instructions for Release 5.1a

African Tax Countries

Infoslips

Skillsmap

Guidelines how to make a Full System Backup

Add Employee

Import Test Run into e@syFile

Click on the steps above for more detail

Setup Global Access Control

Change Employee

ODBC / SMART / Sage Intelligence

Sage Self Service

Premier HR

Premier ESS

Terminate Employee

Follow up query

Alternate

Self Help

Sage 200c VIP | Sage VIP

Join the Sage Business Cloud Payroll Professional group on Sage City! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.

How to join Sage City

Sae VIP

How to join a group and forum

How to search for a solution

Sage City allows you to search content, solutions and information on numerous topics, to assist you to use and navigate the payroll application. Be sure to join and bookmark the Sage Business Cloud Payroll Professional page!

Sage City

How to ask a question/start discussion

Visit Sage City

You have the options to make a full system backup and rebuild all payroll data

Self Help

Sage Business Cloud Payroll Professional

Join the Sage Business Cloud Payroll Professional group on Sage City! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.

How to join Sage City

Sae VIP

How to join a group and forum

How to search for a solution

Sage City allows you to search content, solutions and information on numerous topics, to assist you to use and navigate the payroll application. Be sure to join and bookmark the Sage Business Cloud Payroll Professional page!

Sage City

How to ask a question/start discussion

Visit Sage City

You have the options to make a full system backup and rebuild all payroll data

Self Help

Sage Business Cloud Payroll Professional

Join the Sage Business Cloud Payroll Professional group on Sage City! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.

How to join Sage City

Sae VIP

How to join a group and forum

How to search for a solution

Sage City

Download

How to ask a question/start discussion

Visit Sage City

You have the options to make a full system backup and rebuild all payroll data