ESC Way_FINAL

Quality Customer Service

xperience

We deliver an above and beyond customer experience.

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upportive

We support our stakeholders and each other.

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ustomer-focused

We see all work through the eyes of the customer.

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ow-factor

We “wow” our customers by exceeding expectations.

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ttitude

Approach each day with optimism.

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ou

We only get one chance to make a great first impression.

You matter.

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A major contributor to our success as an agency is the caring, hard-working professionals who work here. As an educational services organization, our values are based on the pillars of respect, service, collaboration and accountability.

The ESC WAY is an initiative that supports our high standard of service. Customers should always feel like they are treated as a priority through professional, friendly encounters and communications.