MailClarkV2 / Slack Use Cases

Use Cases Slack

Click on the boxes below to check out the different use cases

MailClark for Personal Use

MailClark for Management Teams

MailClark for Marketing & Sales Teams

MailClark for Customer Support Teams

Customer Support Team

Add collaboration to your workflows Let your team collectively take action on messages when needed. Mention your colleagues, collectively debate and keep track of your discussions in a single place.

Centralize all your messages in one place Support requests, IT alerts, Customer feedback… Receive, discuss and reply to all your messages directly from your team workspace.

Increase your team reactivity and productivity Transparency improves efficiency: since your teammates can easily access all the information from one place, they solve better and faster customer requests.

1/3

Improve Customer Satisfaction With Collaboration

Support Team

2/3

Support Team

What Are the Benefits For Your Team?

Reactive Interaction Be faster and better in your customers, suppliers, colleagues replies as well as in engaging conversation with your team. Get "Too Fast Too Furious" in your workspace.

Continuous Workflow Ensure continuity in conversations with your customers or external contacts at all times. Stay tuned!

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Multi-channel Inbox Does your team need to manage messages from Gmail, Twitter, Facebook, Outlook, etc.? Add as many accounts as you wish! Is it not beautiful when you can get what you want smoothly?

Internal Conversations "Feel free to discuss about your customer inquiries or any other external messages with your teammates discreetly thanks to the "mute" feature. If only we could mute people in real life as well!"

3/3

Marketing & Sales Teams

Never miss your clients’ messages Email, Contact Form, Twitter, Facebook… No matter how your leads or customers reach your company, MailClark will bring all messages in one place, where your team works daily.

Boost your efficiency With your team having a full visibility on leads and customers conversations history, you’ll make it easier for them to stay updated, increasing your team performance.

Improve your customer service Assign your leads and customers to a dedicated agent who will handle their requests all the way. They can use mention to ask for a colleague opinion if needed.

1/3

Marketing & Sales Teams

Give Your Team the Tools to Nail Customer Experience and Follow Your Leads

2/3

Marketing & Sales Team

What Are the Benefits For Your Team?

Assignments Give the right message to the right person in your team. Use the @mention to find someone. ‘Never mind I'll find someone like you’ @Adele

Collective Management Collectively manage your external messages from customers or any external contacts, directly in your collaborative tool.

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Multi-channel Inbox Does your team need to manage messages from Gmail, Twitter, Facebook, Outlook, etc.? Add as many accounts as you wish! Is it not beautiful when you can get what you want smoothly?

Continuous Workflow Ensure continuity in conversations with your customers or external contacts at all times. Stay tuned!

3/3

Management Team

Email vs. Slack: connect the two worldsThere are two opposing camps: those who don’t want to give up on email, and those who have definitely adopted chat-based platforms. Stop the fight and connect them all with MailClark.

Centralization and transparency lead to efficiency Work faster and smarter, by having all your messages in one place, where your whole team can be notified, discuss and take action on them.

Make better decisions with collaboration Collectively debate on subjects that matter for your organization, keep track of your conversations and improve your team decision-making process.

1/3

Increase Your Company's Performance

Management Teams

By keeping all your business-related interactions within Slack (Customers’ conversations, business documents…)

2/3

Management Teams

What Are the Benefits For Your Team?

Multi-channel Inbox Does your team need to manage messages from Gmail, Twitter, Facebook, Outlook, etc.? Add as many accounts as you wish! Is it not beautiful when you can get what you want smoothly?

Internal Conversations "Feel free to discuss about your customer inquiries or any other external messages with your teammates discreetly thanks to the "mute" feature. If only we could mute people in real life as well!"

Back to the main menu

Assignments Give the right message to the right person in your team. Use the @mention to find someone. ‘Never mind I'll find someone like you’ @Adele

Collective Management Collectively manage your external messages from customers or any external contacts, directly in your collaborative tool.

3/3

Personal Use

Centralize your messages and save your precious time Email, Twitter or even messages sent to a Facebook Page you manage: stop losing time looking for your messages by having them quickly searchable, in one place.

Stay organized and efficient Not all messages have the same importance or priority. That’s why MailClark lets you sort them into dedicated channels, to focus on what really matters.

1/3

Personal Use

Manage Seamlessly Your Emails Within Slack

2/3

Personal Use

What Are the Benefits For Your Team?

Multi-channel Inbox Does your team need to manage messages from Gmail, Twitter, Facebook, Outlook, etc.? Add as many accounts as you wish! Is it not beautiful when you can get what you want smoothly .

Continuous Workflow Ensure continuity in conversations with your customers or external contacts at all times. Stay tuned!

Reactive Interaction Be faster and better in your customers, suppliers, colleagues replies as well as in engaging conversation with your team. Get "Too Fast Too Furious" in your workspace.

3/3

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